AML/KYC Policy
Our online exchange strictly adheres to the principles of Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. These measures are aimed at ensuring the security of our customers and compliance with international standards and regulations.
1. Objectives and Goals
1.1. The main goal of our AML/KYC policy is to prevent the use of our service for money laundering, terrorism financing, and other illegal activities involving cryptocurrencies and card transfers.
1.2. We aim to ensure compliance with all applicable laws and regulations governing financial activities.
2. KYC Procedures
2.1. Customer Identification:
- Upon registration on our website, users are required to provide accurate personal information, including contact details.
- For users conducting transactions with cryptocurrencies and card transfers, additional information may be required, such as a selfie with a document or a bank statement.
2.2. Customer Verification:
- All provided documents and information undergo thorough verification by our specialists.
- We reserve the right to use third-party databases and services to verify the authenticity of information, including blockchain analytics for cryptocurrency transaction verification.
2.3. Ongoing Monitoring:
- We regularly monitor current customer transactions for suspicious activity.
- In case of identifying suspicious transactions, we have the right to request additional information and suspend the provision of services until clarification is obtained.
3. AML Policy
3.1. Internal Control and Audit:
- We implement internal procedures and systems to detect and prevent suspicious transactions involving cryptocurrencies and card transfers.
- Our employees undergo regular training and certification on AML issues.
3.2. Reporting Suspicious Activity:
- We reserve the right to immediately report suspicious activity to the appropriate authorities.
- In case of detecting illegal transactions, we cooperate with law enforcement agencies and provide all necessary information for investigation.
3.3. Restrictions on Service Usage:
- We reserve the right to refuse to provide services or block a customer's account if it does not comply with AML/KYC requirements.
- In case of failure to pass the AML/KYC procedure, a refund is possible only after the client provides all the necessary personal information.
- Refunds are made deducting all payment system commissions.
4. Confidentiality and Data Protection
4.1. We undertake to protect the confidentiality and security of our customers' data.
4.2. All collected information is used exclusively for AML/KYC purposes and is not disclosed to third parties, except as required by law.
5. Customer Responsibilities
5.1. Customers are required to provide only accurate information and update it promptly in case of changes.
5.2. Customers are obliged to comply with all rules and procedures established by our service within the AML/KYC policy.
6. Final Provisions
6.1. This AML/KYC policy is an integral part of the user agreement ("Terms").
6.2. We reserve the right to make changes to this policy at any time. All changes come into effect upon their publication on our website.
Thank you for your cooperation and understanding. We aim to ensure the security and transparency of all operations on our service related to cryptocurrencies and card transfers.