Answers to questions
Welcome to the frequently asked questions page of our online currency exchange!
Here we have gathered answers to the most commonly asked questions about our currency exchange services. We understand that the world of digital assets can be complex and sometimes raises many questions, so our goal is to make the exchange process as simple and understandable for you as possible.
If you didn't find the answer to your question, please contact our support team. We are always happy to assist you!
Our online exchange platform enables users to exchange various cryptocurrencies and electronic money. We provide fast and secure exchange of digital assets at favorable rates.
To register, click on the "Register" button at the top of the website, fill out the form with the required information, and follow the instructions that will be sent to you via email.
If you encounter any issues or have questions, please contact our support team via the chat on the website or by email. We will promptly review your inquiry and strive to assist you as quickly as possible.
Card verification is a necessary procedure to prevent the use of stolen cards or their data.
After creating a request, the system will ask you to verify your bank card.
It is possible to verify:
- A physical card.
- A virtual card.
Detailed instructions will be shown after you create a request.
The card verification procedure is a one-time process. This means that one verification is sufficient for a single card. In the future, when paying with this card, verification will not be required for exchange requests.